Policies & Terms

• Full payment is required to confirm a booking.
• Free reschedule up to 48 hours before your appointment. Use the link in your confirmation email.
• Weather-related reschedules are always free.
• If the vehicle is inaccessible, tires are unavailable, the work area is unsafe, or the wheel lock key is missing, a refund may be partial or unavailable.
• Customer confirms tires and wheels are suitable and safe for installation.
• The technician may document vehicle and wheel condition with photos or video for quality and liability protection.
• All wheels are torqued to manufacturer specification. A retorque after 50–100 km of driving is recommended.
• Service is limited to passenger vehicles, SUVs, and light trucks.
• Tires must already be mounted on rims. We do not offer mounting or balancing at this time.
• We do not sell tires or rims directly, but can provide a quote for tire/rim packages on request.
• You do not need to be home for your appointment, but please ensure we have clear access to the vehicle, tires, and work area.