Privacy Policy

Manitoulin Tire (“we”, “us”) operates manitoulintire.ca and provides mobile tire swap services in Manitoulin Island and Espanola, Ontario. This policy describes how we collect, use, and protect personal information in accordance with Canadian privacy law, including PIPEDA where applicable.

Information we collect

When you book or contact us, we may collect:

• Name, email address, and phone number
• Service address and booking details (date, time window, vehicle count)
• Payment status and transaction references (payment card details are handled by Stripe; we do not store card numbers)
• Communications you send to us (for example, by email)
• Basic usage data when you visit our website (see Cookies below)

How we use it

We use this information to:

• Process bookings and payments
• Confirm appointments and send service-related emails
• Contact you about your booking if needed
• Operate and improve our website
• Meet legal, accounting, or record-keeping requirements

Service providers

We use trusted third parties to run our business. They process data on our behalf and only as needed to provide their services, including payment processing (Stripe), transactional email (Resend), website hosting and analytics (Vercel), and address autocomplete (Google Maps). Each provider has its own privacy practices.

Cookies and analytics

Our site may use cookies and similar technologies for basic analytics and performance monitoring (for example, Vercel Web Analytics and Speed Insights). Admin login uses a session cookie. You can control cookies through your browser settings.

Retention

We keep booking and payment records for as long as needed to provide our services, resolve disputes, and comply with applicable laws, then delete or anonymize them when no longer required.

Your choices

You may request access to, correction of, or deletion of your personal information, subject to legal exceptions. Contact us at hello@manitoulintire.ca.

Changes

We may update this policy from time to time. The “Last updated” date at the top will reflect the latest version.

Contact

Questions about privacy: hello@manitoulintire.ca